ServiceNow Named a Leader in Gartner Magic Quadrant IT Service Management Tools for Fifth Straight Year
“ServiceNow is transforming the way work gets done. With an innovative
cloud-based ITSM solution, supported by the Now Platform, we’re helping
customers deliver better employee experiences and stronger business
outcomes,” said Farrell Hough, general manager, ITSM, ITBM and ITAM
products,
With
- Make smarter decisions – leverage the power of machine learning in Agent Intelligence to automate manual tasks and drive up employee and agent productivity.
- Get fast results – rapidly consolidate IT services with a
single system of action in the
ServiceNow Nonstop Cloud. - Remove chaos and gain control – gain control of your IT services fast with easy-to-deploy management solutions that grow with your business.
- Use real-time analytics for full visibility – built-in dashboards and analytics provide real-time, actionable information and KPIs to IT agents, managers and executives.
- Align IT services with the business – deliver a superior user experience and increase productivity with a consumer-like, mobile-ready service portal that simplifies requests and automates delivery.
A complimentary copy of the complete report is available here.
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A Gartner Magic Quadrant is a culmination of research in a specific
market, giving you a wide-angle view of the relative positions of the
market's competitors. By applying a graphical treatment and a uniform
set of evaluation criteria, a Magic Quadrant helps you quickly ascertain
how well technology providers are executing their stated visions and how
well they are performing against
*Gartner Research Methodologies, http://www.gartner.com/technology/research/methodologies/research_mq.jsp
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ServiceNow
Candice Garmoe
candice.garmoe@servicenow.com