ServiceNow Named a Leader in the 2021 Gartner Magic Quadrant for Enterprise Agile Planning Tools
Built on the Now Platform, ServiceNow ITBM delivers enterprise agility for better business outcomes, allowing customers to generate greater value from initiatives and enabling faster change across the enterprise.
“Gartner’s recognition of
According to Gartner, “Enterprise agile is a steadily growing mainstream practice. Organizations adopting enterprise agile development are challenged to coordinate the work of multiple agile teams and adapt their governance and leadership processes to support agile methodologies. EAP tools help with this by providing increased visibility into the delivery of work.” 1
With Gartner’s recognition of ServiceNow’s ITBM portfolio,
Key features of ServiceNow ITBM include:
- Manage outcomes to create value: Gaining visibility into portfolio investments and business strategies for better outcomes. Track progress in real time to see exactly how funds are spent and the value of the work being delivered.
- Adapt planning for uncertainty: Connecting investment plans to work plans of action for greater agility. Gaining visibility into product and project outcomes, assessing related top-level investments, and adapting to adjust on an ongoing basis.
- Scale work to deliver value faster: Managing strategic and operational work in one place and reducing bottlenecks to get to market faster. Increasing agility by optimizing and reallocating resources as priorities shift.
For more information on ServiceNow’s ITBM portfolio, visit: https://www.servicenow.com/products/business-management.html.
Additional Information
- The 2021 Gartner Magic Quadrant for Enterprise Agile Planning Tools is available here: https://www.servicenow.com/lpayr/itbm-mq-enterprise-agile-planning-tools.html
1 Gartner, Inc., “Magic Quadrant for Enterprise Agile Planning Tools,” Bill Blosen,
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Gartner does not endorse any vendor, product or service depicted in our research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
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