ServiceNow strengthens its commitment to the Japanese market; selects
NTT Communications to partner with for launch of two new Japanese data
centers
TOKYO--(BUSINESS WIRE)--Oct. 17, 2018--
ServiceNow (NYSE: NOW), Forbes’ No. 1 World’s Most Innovative Company,
will partner with NTT Communications to open two new cloud services data
centers in Tokyo and Osaka to serve Japanese customers. They are
expected to be complete in the first half of 2019.
These strategic investments in Japan reflect ServiceNow’s success and
growth in the Japanese market over the last five years, as well as
ServiceNow’s commitment to expanding its business in Japan where digital
transformation is accelerating.
ServiceNow is making the world of work, work better for peopleTM
through its cloud-based Now
Platform® and products designed to simply automate workflows across
the enterprise, making routine tasks easier, removing complexity and
creating better experiences for workers and customers.
The ServiceNow Nonstop Cloud
The new Japanese data centers are expected to enhance the ServiceNow
Nonstop Cloud, which has been designed to support the availability
and scalability of global enterprises.
The new data centers will add to ServiceNow’s existing nine data center
pairs, which are set up across five continents to meet customers’
location and data sovereignty needs, operating in an “active-active”
mode to provide high-performing and high-availability cloud services for
its customers.
At the new Tokyo and Osaka sites, ServiceNow is planning to provide the
hardware, network services, and software services to deliver the full
Now Platform and all partner services.
New and existing Japanese customers will primarily benefit from the
ServiceNow Nonstop Cloud being delivered from two Japanese locations,
supported by six global support centers. ServiceNow’s follow-the-sun
global data center operational and customer support includes
Japanese-speaking customer support personnel.
Mitch Young, VP and GM, ServiceNow APJ comments, “Data residency will
continue to be an important consideration in Japan and we want to give
our customers choice and control.
“Japan is a key growth market for ServiceNow and we are investing in the
people, skills and talent, as well as physical hardware and software
services, that we need to serve market demand both today and in the
future.”
Masaaki Moribayashi-san, Senior Executive Vice President, NTT
Communications said, "Congratulations on the upcoming launch
of ServiceNow's Japanese Data Centers. We are honored to partner with
ServiceNow to further promote work-style reform and digital
transformation in Japan."
Extending ServiceNow’s Japanese business
ServiceNow does business across Asia Pacific and Japan (APJ) which
includes enterprises across multiple industries and segments.
Leading Japanese brands such as Nomura Securities, Panasonic Information
Systems, Yanmar Information System Services and GREEare
already using ServiceNow to transform the way they deliver services
across the enterprise and enhance the service experience by making the
world of work, work better for people.
Forward-Looking Statements
This press release contains forward-looking statements about the
expectations, beliefs, plans, and intentions relating to ServiceNow’s
business in Japan. These statements reflect the current beliefs of
ServiceNow and are based on current information available to ServiceNow
as of the date hereof. ServiceNow does not assume any obligation to
update the forward-looking statements provided to reflect events that
occur or circumstances that exist after the date on which they were
made. The forward-looking statements in this press release are subject
to various risks and uncertainties that could cause actual outcomes and
results to differ materially and adversely from those expressed in such
forward-looking statements, including (i) delays and unexpected
difficulties and expenses in opening and maintaining the data centers
and (ii) uncertainty whether sales in Japan will justify these
investments. Further information on factors that could affect the
company’s financial and other results is included in the filings we make
with the Securities and Exchange Commission from time to time. The
information in this press release on new data centers and key growth
markets is intended to outline our general business direction and should
not be relied upon in making a purchasing decision.
About ServiceNow
ServiceNow (NYSE: NOW) is making the world of work, work better for
people. Our cloud-based platform and solutions deliver digital
experiences that help people do their best work. For more information,
visit: www.servicenow.com
© 2018 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow
logo, Now, and other ServiceNow marks are trademarks and/or registered
trademarks of ServiceNow, Inc., in the United States and/or other
countries. Other company names, product names, and logos may be
trademarks of the respective companies with which they are associated.
View source version on businesswire.com: https://www.businesswire.com/news/home/20181017005242/en/
Source: ServiceNow
ServiceNow
Emma Rogers, +61408237309
Emma.Rogers@ServiceNow.com
