Acquisition will embed native mobile apps across ServiceNow
portfolio, enabling enterprise customers to easily give employees
consumer-like mobile experiences for any app
SANTA CLARA, Calif.--(BUSINESS WIRE)--Oct. 25, 2017--
Announcing today an agreement to acquire mobile platform company
SkyGiraffe, cloud-based workflow leader ServiceNow (NYSE:NOW) plans to
deliver a truly native mobile enterprise cloud platform. The acquisition
will let ServiceNow customers easily deliver consumer-like mobile
experiences for any application built on the Now
Platform, unleashing greater productivity and convenience for
employees who want to work mobile-first, anytime, anywhere.
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“Our work lives should be as mobile friendly as our consumer lives,”
said CJ Desai, chief product officer at ServiceNow. “With our native
mobile platform approach, ServiceNow intends to make getting work done
anytime, anywhere through great mobile experiences as easy as hailing a
taxi, ordering coffee or booking a dinner reservation.”
ServiceNow expects SkyGiraffe technology to be embedded in the Now
Platform in 2018, offering all packaged applications in a native mobile
format, including its flagship IT
Service Management (ITSM) product. SkyGiraffe extracts the
complexity of enterprise applications with its intelligent “meta-data”
architecture by converting business processes and manual workflows into
an easy-to-use mobile experience. Because the mobile experience will be
native, ServiceNow will also support offline applications.
ServiceNow also expects that its customers and partners will be able to
build mobile apps in days, not months, utilizing no/low-code tools and
design templates. There will be no need to write cumbersome code or
scripting. Native mobile app experiences are expected to include maps,
live GPS, phone, contacts, email, rich media and notifications.
“Making our technology native to the ServiceNow platform will deliver a
truly mobile-first approach,” said Boaz Hecht, co-founder and chief
executive officer, SkyGiraffe. “We’re thrilled to be joining ServiceNow
and scaling our technology with one of the industry’s fastest growing
enterprise software companies to create better mobile work experiences
for millions of people worldwide.”
The company expects to complete the acquisition in Q4 2017. Financial
terms were not disclosed.
This news follows ServiceNow’s acquisition
of design studio Telepathy to enhance the company’s commitment to
delivering outstanding design and consumer-like experiences in its
products and on the Now Platform.
“Together the investments of SkyGiraffe and Telepathy will help
ServiceNow customers better deliver consumer-styled apps to the devices
that they want when it matters most,” Desai said.
More details about the acquisition will be shared today in conjunction
with the ServiceNow third quarter financial results announcement.
Forward-Looking Statements
This press release contains forward-looking statements about the
expectations, beliefs, plans, intentions and strategies relating to
ServiceNow’s acquisition of SkyGiraffe. Such forward-looking statements
include statements regarding future product offerings; expected benefits
to ServiceNow; and expected financial impact of the acquisition on
ServiceNow. These statements reflect the current beliefs of ServiceNow
and are based on current information available to the company as of the
date hereof. ServiceNow does not assume any obligation to update the
forward-looking statements provided to reflect events that occur or
circumstances that exist after the date on which they were made. The
forward-looking statements in this press release are subject to various
risks and uncertainties that could cause actual outcomes and results to
differ materially and adversely from those expressed in such
forward-looking statements. These risks and uncertainties include,
without limitation, the inability to assimilate or integrate SkyGiraffe
technology into our platform; the inability to retain key employees of
SkyGiraffe after the transaction closes; unanticipated expenses related
to SkyGiraffe acquired technology; potential adverse tax consequences;
disruption to our business and diversion of management attention and
other resources; and potential unknown liabilities associated with
SkyGiraffe’s business.
About ServiceNow
ServiceNow makes work better across the enterprise. Getting simple stuff
done at work can be easy, and getting complex multi-step tasks completed
can be painless. Our applications automate, predict, digitize and
optimize business processes and tasks, from IT to Customer Service to
Security Operations and to Human Resources, creating a better experience
for your employees, users and customers while transforming your
enterprise. ServiceNow (NYSE:NOW) is how work gets done. For more
information, visit: www.servicenow.com.
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View source version on businesswire.com: http://www.businesswire.com/news/home/20171025005601/en/
Source: ServiceNow
Media Contact:
ServiceNow
Colleen Haikes, 669-262-2001
press@servicenow.com
or
Investor
Contact:
Jimmy Sexton, 805-453-8566
ir@servicenow.com
