Integration helps customers using ServiceNow HR Service Delivery and
SAP SuccessFactors Employee Central deliver high-quality employee
LAS VEGAS--(BUSINESS WIRE)--Oct. 10, 2017--
NOW) today announced that it has a new product integration with SAP®
SuccessFactors® Employee Central, helping customers to deliver
high-quality employee service experiences across the enterprise. ServiceNow
HR Service Delivery software will ship native integration of SAP
SucessFactors Employee Central employee data as part of a product
release in late 2017.
This press release features multimedia. View the full release here:
ServiceNow (NYSE: NOW) today announced that it has a new product integration with SAP® SuccessFactors® Employee Central, helping customers to deliver high-quality employee service experiences across the enterprise. ServiceNow HR Service Delivery software will ship native integration of SAP SucessFactors Employee Central employee data as part of a product release in late 2017. (Graphic: Business Wire)
Mutual customers already using ServiceNow for HR Service Delivery and
SAP SuccessFactors Employee Central around the globe will be able to
immediately benefit from the consistent, comprehensive experience this
This announcement was made at the HR
Technology Conference & Expo taking place October 10–13 in Las
“Making it easier for employees to be employees should be top of mind
for every CHRO,” said Pat Wadors, ServiceNow’s newly appointed chief
talent officer, who joined from LinkedIn. “By breaking down the silos
within today’s global businesses, ServiceNow makes it easy for employees
to get the service they need for moments that matter, whether that’s
just from HR or also requires action from other departments.”
In order to meet the expectations of today’s digital workforce,
companies are expected to deliver consumer-grade service experiences in
every interaction throughout the employee life cycle. Many processes and
employee requests, such as onboarding, start in HR but require action
and involvement from IT, facilities and other departments. In fact,
while new-hire onboarding starts in HR, managers typically require the
coordination of five
to 10 departments to complete the process. With ServiceNow software,
organizations can provide employees fast and personalized service across
the enterprise. This helps improve employee productivity and
satisfaction, and the reputation of HR.
Cloud Leaders Team up to Help Companies Enhance Employee Service
Employees with an HR request or service need – for onboarding, benefits
updates, leave of absence, etc. – will make a request in ServiceNow HR
Service Delivery. With the new integration, the employee’s data within
SAP SuccessFactors Employee Central can be used to provide a more
relevant and personalized service experience. Depending on that
employee’s location, job role and seniority level, ServiceNow HR Service
Delivery is able to provide more appropriate information and suggested
actions, all while automating the required workflows across relevant
departments and systems.
Josh Bersin, principal, Bersin
by Deloitte, Deloitte Consulting LLP said, “Employees around the
world are overwhelmed with complexity, technology and distractions at
work. Solutions that help simplify and streamline HR processes, and
reduce time spent on administration, are critical to productivity,
employee engagement and retention today.”
ServiceNow is a Diamond Level sponsor at HR
Technology Conference & Expo. Please join us at Booth 2722.
For more information, please see:
ServiceNow makes work better across the enterprise. Getting simple stuff
done at work can be easy, and getting complex multi-step tasks completed
can be painless. Our applications automate, predict, digitize and
optimize business processes and tasks, from IT to Customer Service to
Security Operations and to Human Resources, creating a better experience
for your employees, users and customers while transforming your
enterprise. ServiceNow (NYSE:NOW) is how work gets done. For more
information, visit: www.servicenow.com.
This: #Cloud Leaders @servicenow and @successfactors team up to
deliver great employee service experiences. Learn more: http://bit.ly/2grfYSV
ServiceNow and the ServiceNow logo are registered trademarks of
ServiceNow. All other brand and product names are trademarks or
registered trademarks of their respective holders.
SAP, SuccessFactors other SAP products and services mentioned herein as
well as their respective logos are trademarks or registered trademarks
of SAP SE (or an SAP affiliate company) in Germany and other countries.
for additional trademark information and notices.
All other product and service names mentioned are the trademarks of
their respective companies.
View source version on businesswire.com: http://www.businesswire.com/news/home/20171010005994/en/
Joanne Blum, 310-489-7278
Jimmy Sexton, 805-453-8566