ServiceNow Announces Product Integration With SAP® SuccessFactors® Employee Central
Integration helps customers using ServiceNow HR Service Delivery and SAP SuccessFactors Employee Central deliver high-quality employee service experiences
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Mutual customers already using
This announcement was made at the
“Making it easier for employees to be employees should be top of mind
for every CHRO,” said
In order to meet the expectations of today’s digital workforce,
companies are expected to deliver consumer-grade service experiences in
every interaction throughout the employee life cycle. Many processes and
employee requests, such as onboarding, start in HR but require action
and involvement from IT, facilities and other departments. In fact,
while new-hire onboarding starts in HR, managers typically require the
coordination of five
to 10 departments to complete the process. With
Cloud Leaders Team up to Help Companies Enhance Employee Service Experiences
Employees with an HR request or service need – for onboarding, benefits updates, leave of absence, etc. – will make a request in ServiceNow HR Service Delivery. With the new integration, the employee’s data within SAP SuccessFactors Employee Central can be used to provide a more relevant and personalized service experience. Depending on that employee’s location, job role and seniority level, ServiceNow HR Service Delivery is able to provide more appropriate information and suggested actions, all while automating the required workflows across relevant departments and systems.
For more information, please see:
Gartner Report: How to Modernize HR Service Delivery- BCBS of Minnesota Consumerizes Their Employee Service Experience
- Rethinking Onboarding: How to Give Your Employees the Experience They Deserve
About ServiceNow
Tweet This: #Cloud Leaders @servicenow and @successfactors team up to deliver great employee service experiences. Learn more: http://bit.ly/2grfYSV
SAP, SuccessFactors other SAP products and services mentioned herein as
well as their respective logos are trademarks or registered trademarks
of
All other product and service names mentioned are the trademarks of their respective companies.
View source version on businesswire.com: http://www.businesswire.com/news/home/20171010005994/en/
Source:
ServiceNow
Media Contact:
Joanne Blum, 310-489-7278
press@servicenow.com
or
Investor
Contact:
Jimmy Sexton, 805-453-8566
ir@servicenow.com