ServiceNow announces Employee Growth and Development, an AI-powered talent transformation solution to drive skills-based workforce management
New solution will help organizations better understand the strengths of their workforce and build a scalable skills strategy that closes talent gaps and improves employee experiences—all on a single platform
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ServiceNow Employee Growth and Intelligence, an AI-powered skills intelligence solution (Graphic: Business Wire)
More than three-quarters of employees (76%) say they are more likely to stay with a company that offers continuous learning and development, according to SHRM. If leaders don’t focus on skills development to help employees thrive, they risk losing talent to companies that do. EGD addresses this challenge, connecting numerous, disconnected point solutions used for learning and development to guide employees and their managers through career plans and development goals. It’s underpinned by AI-powered skills intelligence acquired from Hitch Works, which will serve as a dynamic engine that recommends relevant trainings, mentors, and mobility opportunities.
“Organizations are nothing without their people. In this competitive market, to grow business, leaders need to enable their employees to grow their careers in equitable and dynamic ways. This can’t be done without skills intelligence,” said
One platform, one architecture, one data model connects systems and data
The Now Platform along with EGD’s dynamic AI-powered skills intelligence can help give the solution a distinct competitive advantage. ServiceNow’s open architecture enables companies to integrate with systems across the enterprise, as well as with third-party and external data sources. As the connective tissue, EGD will help companies move functionality out of point solutions and into a simple, consumer-centric experience for employees, managers, and business leaders.
“For years, HR leaders have invested in siloed tools for employee growth and development, leading to disconnected data and fragmented experiences. With Employee Growth and Development,
By bringing learning, development, and skills intelligence together on a single platform, EGD will give organizations the ability to act on insights rather than instinct. This solution empowers organizations to build a data-driven talent management strategy that predicts, identifies, and develops skills that will have the greatest impact on the business and close talent gaps.
“Every company today is trying to build a skills strategy—it’s top of mind for CHROs and CEOs alike,” said
With EGD, companies can be smarter and more agile—evaluating and developing employees based on their skills, not just their experience or education. AI-powered skills intelligence also opens the door for dynamic career paths, surfacing new opportunities and trainings for employees so they can build the skills they need today while also planning for the future.
Availability
- Employee Growth and Development is expected to be generally available this fall as part of the ServiceNow Vancouver release
Additional Information
Use of Forward‑Looking Statements
This press release contains “forward‑looking statements” about the expectations, beliefs, plans, and intentions relating to a new Employee Growth and Development solution. Such statements include statements regarding future product capabilities and offerings and expected benefits to
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