Psst, Boss, Here’s What Your Employees Want Most This Holiday — Meaningful Work
Office workers say too much of their day is spent on mundane, routine tasks that sap time, energy and productivity; 45 percent would rather clean their bathroom than figure out HR benefits
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ServiceNow Meaningful Work Infographic (Graphic: Business Wire)
Workers also say they spend 40 percent of their time on mundane, routine tasks that do not have a direct impact on core job goals. That translates into a big lump of coal for company productivity and frustrating experiences for employees.
Respondents delivered a resounding “Bah, Humbug” opinion on mundane office work:
- 45 percentwould rather clean their bathroom than figure out HR benefits;
- 37 percentwould rather be stuck in traffic than troubleshoot a broken printer by themselves;
- 36 percent would rather stand in line at the DMV than troubleshoot an IT issue;
- 30 percent would rather take a call from a telemarketer than set up a new company computer.
The survey results point to the importance of creating great employee experiences, especially for the everyday, routine work tasks that when done manually or inefficiently keep employees from doing more meaningful, value-added work. This mundane work is impacting employee morale: Almost half of respondents say they feel like they’re wasting time. One-third claim to feel stressed, frustrated and like they’re not living up to their capabilities.
“Employees today want to know that they are realizing their full
potential at work, and companies need employees to be their best.
Creating digital workflows that make routine work easier, simpler and
faster frees up people to focus on the more challenging, essential and
fulfilling aspects of their jobs,” said
For more findings from the survey, check out the
Survey Methodology
The ‘Quest for Meaningful Work Survey’ was conducted
About
© 2018
View source version on businesswire.com: https://www.businesswire.com/news/home/20181206005239/en/
Source:
Penny Bruce, penelope.bruce@servicenow.com, 408-893-0601